Privacy & GDPR
Your privacy matters. Learn how we handle your data and exercise your rights under GDPR.
Your Data Rights
Under GDPR, you have the right to access, download, and delete your personal data at any time. Use the options below to exercise these rights.
Download Your Data
Export a copy of all your personal data, orders, reviews, and account information in JSON format.
Request Account Deletion
Submit a request to permanently delete your account and all associated personal data within 30 days.
Privacy Policy
What Data We Collect
We collect information you provide directly to us, such as your name, email address, shipping address, and payment information when you make a purchase. We also collect usage data to improve our services.
How We Use Your Data
Your data is used to process orders, communicate about your purchases, improve our services, and send optional marketing communications (only with your consent). We never sell your personal data to third parties.
Data Retention
We retain your personal data for as long as necessary to provide our services and comply with legal obligations. Order data is retained for 7 years for accounting purposes. Account data is deleted within 30 days of a deletion request.
Your Rights (GDPR)
Under GDPR you have the right to: access your personal data, correct inaccurate data, delete your data ("right to be forgotten"), object to processing, data portability, and withdraw consent at any time.
Cookies
We use essential cookies for site functionality and optional analytics cookies. You can manage your cookie preferences at any time through the cookie settings link in our footer.
Contact
For privacy-related inquiries, contact our Data Protection Officer at: privacy@ecommerce.com. Registered under Pegasus Group.
Last updated: March 2026 · Pegasus Group